Contact
Contact
Questions about a product, a download, or how one of our systems is structured? Use the form below. We answer within one to two business days.
Before you write, two quick answers
Download not arrived? Check spam and promotions first, then see Track My Order. That solves it most of the time.
Waiting on a pre-launch product? If you joined a launch list, you will get a single email the day it goes live. Nothing else to do.
What we can help with
- Resending a download link
- Questions on how a checklist or log is organised, and whether it fits your vessel
- Compatibility with GoodNotes, PDF Expert, Notability or Android readers
- Corrections — if you spot a step in the wrong order, we want to know
- Refund requests, per our refund policy
One thing we cannot do: give a technical opinion on the condition of a boat. We build the documents you and your surveyor fill in — we are not marine surveyors and we do not assess vessels. For that, engage a qualified professional.